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Common queries answered

Frequently asked Questions

The delivery time for your order depends on your location and the shipping method selected. Typically, orders are processed and shipped within 1-2 business days. Domestic orders may take 3-5 business days for delivery, while international orders may take 7-14 business days. Please note that these are estimated timeframes, and actual delivery times may vary due to factors such as customs clearance and local postal services. We strive to deliver your order as quickly and efficiently as possible. For more accurate delivery estimates, feel free to contact our customer support team. Your satisfaction is our priority!

Our return and exchange policy allows you to return or exchange products within 30 days of purchase, provided they are in their original condition and packaging. Please refer to our website for detailed information on our policy and the process for returns and exchanges. Your satisfaction is our priority!


To change your shipping address, log in to your account on our website and navigate to the “Account Settings” or “Profile” section. From there, you can edit your shipping address and save the changes. If you encounter any issues, feel free to contact our customer support for assistance.

To track the status of your order, log in to your account on our website and go to the “Order History” or “Track Order” section. You will find real-time updates on the status of your order, including shipping and delivery details. Additionally, we will also send you tracking information via email or SMS when your order is shipped. If you have any questions or need further assistance, our customer support team is always available to help.

Receiving customer support is easy! You can reach out to our dedicated customer support team through various channels:

  1. Live Chat: Visit our website and use the live chat feature to connect with a support representative instantly.

  2. Email: Send us and we’ll get back to you as soon as possible.

  3. Phone: Call our toll-free number during business hours to speak directly with a support agent.

We are here to assist you with any inquiries, concerns, or assistance you may need. Your satisfaction is our top priority!

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